If you have any problems or questions regarding your account, please contact Marieke Dufresne
, Manager, Member Services: 416-964-3805 / 1-800-565-0109
Paid Events Cancellation Policy: All cancellations must be sent in writing to the ACA. A full refund, less an administrative fee of $25 will be made on cancellations received by our office at least 10 days prior to course date. Cancellations after this date and "no shows" will not be eligible for refunds. Substitution of one registrant for another person from the same company is permissible any time without penalty. In the event that ACA is forced to cancel the event, ACA is not responsible for any airfare, hotel or other expenses incurred by registrants.